• help@cuvayabitsunderwear.com.au
Privacy Policy

OVERVIEW

This privacy policy covers Cuvayabits Fashions Australia’s treatment of personally identifiable information that we collect when you are on our site, and when you use our services. This policy also applies to Cuvayabits Fashions Australia’s treatment of any personally identifiable information that our business partners share with us. This policy does not apply to the practices of companies that we do not own or control, or to people that we do not employ or manage.

SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.

The personal information we collect from you will be used in some or all of the following ways:

To deliver the products you have purchased from Cuvayabits Underwear. I.e. couriers and local postal delivery services (who we arrange to deliver goods to you on our behalf)

To update you on the delivery of the product and for customer support purposes

To provide you with relevant product information

To customise future shopping for you and improve our store.

General Uses. We use the information we collect about you for a variety of purposes, including to:

Provide, operate, maintain, improve, and promote Cuvayabits Underwear Services;

Enable you to access and use Cuvayabits Underwear Services, including uploading, downloading, collaborating on and sharing Content;

Process and complete transactions, and send you related information, including purchase confirmations and invoices;

Communicate with you, including responding to your comments, questions, and requests; providing customer service and support; providing you with information about services, features, surveys, newsletters, offers, promotions, contests and events; providing other news or information about us and our select partners; and sending you technical notices, updates, security alerts, and support and administrative messages. Generally, you have the ability to opt out of receiving any promotional communications as described below under “SECTION 2 – CONSENT”;

Process and deliver contest or sweepstakes entries and rewards;

Monitor and analyse trends, usage, and activities in connection with Cuvayabits Underwear Services and for marketing or advertising purposes;

Investigate and prevent fraudulent transactions, unauthorized access to Cuvayabits Underwear Services, and other illegal activities;

Personalize Cuvayabits Underwear Services, including by providing content, features, or advertisements that match your interests, language and preferences;

Enable you to communicate, collaborate, and share Content with users you designate; and

For other purposes about which we notify you.

Notwithstanding the foregoing, we will not use Personal Information appearing in our Analytics Logs or Web Logs for any purpose. 

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.

SECTION 2 – CONSENT

How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by clicking on the unsubscribe link in the marketing email footer or by contacting us at help@cuvayabitsunderwear.com.au or mailing us at: CUVAYABITS FASHIONS AUSTRALIA, PO BOX 335, CONCORD WEST, NSW 2138

SECTION 3 – DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

SECTION 4 – SPIFFY STORES

Our store is hosted by Spiffy Stores. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

Your data is stored through Spiffy Stores’ data storage, databases and the general Spiffy Stores application. They store your data on a secure server behind a firewall.

Payment:

If you choose a direct payment gateway to complete your purchase, then Spiffy Stores, stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

SECTION 5 – THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

As an example, if you are located in Australia and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Links

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

SECTION 6 – SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

We use SecurePay, AfterPay and/or Paypal to process our payments, which adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, to help ensure the secure handling of credit card information by our store and its service providers.

COOKIES

Cookies enable us to identify your device, or you when you have logged in. We use cookies that are strictly necessary to enable you to move around the site or to provide certain basic features. We use cookies to enhance the functionality of the website by storing your preferences, for example. We also use cookies to help us to improve the performance of our website to provide you with a better user experience.

Typically, we use cookies to deliver the following services throughout the pages of our websites:

To enable us to recognise your device so you don’t have to give the same information repeatedly;

To recognise that you may have requested that we remember your username and password so you don’t need to enter your details each time you visit the site;

To ensure that if you are purchasing a product or service via our website, your experience is smooth and secure;

Third party cookies are set by other organisations that we use for different services. For example, CUVAYABITS FASHIONS AUSTRALIA uses external analytics services and these suppliers may set cookies on our behalf in order to report what’s popular and what’s not. The website you are visiting may also contain content embedded from, for example, YouTube or Flickr and these sites may set their own cookies.

SECTION 7 – AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

SECTION 8 – CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information, contact our Privacy Compliance Officer at help@cuvayabitsunderwear.com.au or by mail at

CUVAYABITS FASHIONS AUSTRALIA
Attn: Privacy Compliance Officer
PO BOX 335, CONCORD WEST, NSW 2138